March 15, 2011
The General Manager
A.B. Mobile Company
Subject: Disturbed reception on your network. My mobile No: 0444-1879655.
I wish to draw your attention to the difficulty I am facing on receiving and sending calls on your network. I have tried several mobile sets on the present number to no satisfactory results. I informed the staff of your company in XYZ by telephone three times about my problems. The complaint number they assigned me is Mar-3554-10 on 10 March 2011. No action was taken by them resulting in my business losses of sizeable amounts.
I am requesting you through this letter to please have your transmission stations/boosters and equipment repaired immediately.
Awaiting a reply from you,